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TNC

Terms & Conditions

Caring For Your Items


 This page is designed to give you all of the information you need in order to look after your Sage Koncpt item - whatever it may be.

 Each Sage Koncpt metal object undergoes a series of grinding, buffing and polishing techniques. Variations or 'imperfections' in the product's finish are characteristics of the creation process. Due to this Hand Made nature, no two pieces are ever exactly alike.

 

Caring For Your Stainless Steel Items


Follow the instructions below to keep your cutlery in prime condition. Rinse cutlery as soon as possible after use to remove food particles. If washing by hand use warm, soapy water, rinse immediately in hot water and wipe dry with a soft, clean cloth. When using a dishwasher, follow the manufacturer's instructions concerning the type and quantity of detergent used, and load cutlery in the compartment provided to reduce scratching. Wash cutlery as soon as possible after use and remove when the dishwasher has completed its cycle. Wipe dry with a soft, clean cloth. In some areas hard water may leave calcium spots, or certain foods and constant use of dishwasher may cause tarnishing. These stains may be removed using lemon juice, vinegar or a stainless steel cleaner.


Hand Washing Of Cutlery


Ensure the detergent is completely dissolved in the water before washing the cutlery. Rinse in clear water and dry with a soft cloth or tea towel. Store immediately. Do not soak your cutlery or leave unwashed overnight.


DO’S & DONT’S


DO’S

  • Do not use a powder cleaner instead choose a cream or liquid detergent e.g. fairy liquid.
  • Only choose a stainless steel cleaner for stubborn stains.
  • Rinse cutlery after contact with acids or salt to prevent corrosion.
  • Pay particular care to knife blades as these can be prone to increased corrosion due to a higher carbon content, used to achieve a sharper cutting edge.
  • Hand Made cutlery styles with more intricate handles need to be cared for by thorough drying. Soap deposits left from drip-drying around the handle area can cause rust deposits to form.

 

DON’T’S

  • Do not use wire wool or abrasive cleaners, this can cause scratching and will eventually remove the cutlery's shine.
  • Do not continuously soak or leave in damp surroundings as this may cause staining and corrosion.

   Common salt, vinegar, and acids present in some foods, bleaches & some harsh detergents can all seriously damage the cutlery if left without rinsing after use. Even mineral salts in tap water can cause pitting and staining.


Lantern Care And Use


To care for your lantern and keep it looking fabulous, ensure the lantern is cold and wipe with a damp, soft cloth. Ensure nothing abrasive is used on the metal or glass surface of the lantern. Dry thoroughly after cleaning. Our lanterns are designed to be free standing and not to be hung unless otherwise specified in their product description. They are designed for indoor and outdoor use. When using outdoors we recommend that lanterns are stored inside after use and not left outside for long periods of time.


Some Tips For Candles

The raw material used for candles is intended to give best results at normal room temperature. If the wick is too long, or if a candle is placed inside a hurricane, it may run down the sides. If melted wax spills onto textiles, allow the wax to harden (in the freezer if possible), before removing it. The remaining stain can be reduced by ironing: place the spot between two layers of kitchen paper, place a cloth over the paper, and iron the spot with a hot iron to melt the wax, which will be absorbed by the kitchen paper. Then wash the textile normally.